Store: TOUT'S Langford

Assistant Manager

£28,000 – £32,000 + benefits including 5.6 weeks’ holiday, discounts at Tout’s stores, pharmacy and Subways, on-going training and personal development, team events, pension etc.

The Person

The successful Assistant Store Manager will be a natural leader who is able to build, engage and lead a successful but ever improving, multi-skilled team.  Dedicated to creating the warmest, friendliest and most enjoyable customer experience, they will be an exceptional ‘people person’, commercially focused, working to add value every day, achieve the best possible results and deliver exemplary retail standards. Leadership experience gained within a retail or hospitality environment is essential, with a natural ability to work at pace, and while you don’t need to have worked with food, a passion for it would be highly preferable!

The Langford Store (Bristol, BS40) is the busiest of Tout’s stores, with a large supermarket, a petrol forecourt and a Subway outlet, so the successful candidate will be happy working in a fast paced, rapidly changing environment, remaining motivated, calm and in control, while leading a team of up to 20 people.

The Company

The Tout’s Group are a well-established, award winning, ambitious and family run business with a chain of food retail stores serving the community through the provision of local produce and exceptional customer experience. Passionate about food they combine the best of high-end supermarkets and farm shops to offer an unsurpassed and unique convenience shopping experience.  They work to deliver the best level of service and customer experience that people love and trust.  Local is their most important asset, they are created and led by a local family, serve a local community, support local groups, sell local products and work with local suppliers.

Responsibilities include

  • Run a department and team from end to end, ensuring all people, operational and commercial elements are delivered to the highest standards at all times.
  • Lead, support, develop and motivate your team, conducting monthly reviews and delivering training as required, ensuring all are working effectively towards team goals and KPIs.
  • Deliver an exceptional customer experience, working to ensure everyone leaves happier.
  • Build a culture of commercial success, embracing targets and consistently looking for new ways to maximising profit and sales.
  • Develop strong relationships with local suppliers, working collaboratively to grow profits.
  • Take responsibility for department presentation standards, merchandising, stock availability, cleanliness and health and safety.
  • Demonstrate excellent levels of attention to detail, completing reports and paperwork as required and ensuring effective processes are in place to control orders, stock and wastage.
  • Maintain company vision and core values of Honesty, Happiness, Personal Development and Innovation.

Skills and Experience 

  • Leadership experience, gained in retail or hospitality, with a proven ability to support, develop, motivate and lead a team to be the best they can be.
  • The ability to work at a fast pace, lead a team and remain calm, in a rapidly changing environment.
  • Customer service skills of the highest standards
  • Excellent attention to detail and a good level of verbal and numerical reasoning
  • Proactive, positive, innovative and caring
  • Energetic with a good level of physical fitness (as this role is shop floor based)
  • Commercially focused, confident and creative when planning for business growth and driven to achieve sales targets and maximise profitability.
  • Passionate about food!

Hours of Work: 40 hours per week, including some evenings and weekends.



Dawn O’Shea is a Recruitment Partner, recruiting the Assistant Store Manager directly on behalf of Tout Ltd so NO AGENCIES PLEASE. APPLY HERE:

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